ServiceFit is a predictive assessment test that is administered at the top of the hiring funnel. It is designed to screen out applicants who are considered to be high risk early on in the hiring process. ServiceFit is a short and cost-effective online test that can be used in conjunction with a web-based application or work with any existing application process.

ServiceFit ® can help you:

* Decrease the cost of obtaining customer focused, productive and dependable employees
* Reduce absenteeism and turnover
* Make accurate hiring decisions
* Identify high risk candidates

The risk factors that are measured are all supported by research and related to job performance. Our results will tell you if a candidate:

* Is likely to be a good customer service/sales representative
* Is able to influence others
* Works well under pressure
* Will show up for work
* Is a high turnover risk

ServiceFit measures the following:

* Quality Risk
* Stress Tolerance Risk
* Productivity Risk
* Absenteeism Risk
* Turnover Risk
* Service Potential
* Sales Potential

Not only can this assessment tell you which candidate is most likely to be safe, dependable and productive, but also who “fits” the role that is available. The customizable work environment factors that are built into the assessment will reveal if a candidate is willing and able to work in an environment with specific requirements.